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Fees & Charges

Depending upon where you live and the type of service you have with AT&T, the Fees & Charges described in this section may or may not apply to you.

What is the monthly Basic Rate charge on my bill?

The Monthly Recurring Charge for Basic Rate appears on your bill under the Products and Services section of the Long Distance portion of your bill. The $4.95 Monthly Recurring Charge is billed on a monthly basis. For example, if you receive an AT&T bill covering 3 months, you will receive a monthly recurring charge for each of the 3 months. This charge does not apply to AT&T long distance Lifeline customers. There are alternate AT&T Long Distance calling plans that you may review to find one that may be right for you.

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What is the Carrier Cost Recovery Fee?

The Carrier Cost Recovery Fee helps AT&T recover costs associated with providing state-to-state and international long distance service including expenses for national regulatory fees and programs and, connection and account servicing charges. This fee applies for each month in which you have any AT&T state-to-state and/or international charges on your bill including monthly recurring charges (MRCs) or minimum usage charges ( MUCs). This fee is not a tax or charge required by the government.

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What is the Local Connectivity Charge?

To stay competitive, AT&T must recover increased connectivity costs associated with providing local service in your state. As a result, AT&T will include a Local Connectivity Charge in your monthly bill.

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What is the Bill Statement Fee?

A Bill Statement Fee is assessed when you receive your AT&T charges with your local phone company's bill. This fee does not apply to customers whose local service is provided by AT&T or an AT&T affiliate. AT&T offers you other billing options at no cost. You can receive your bill directly from AT&T either in the mail or by signing up for AT&T Online Billing.

Signing up for an AT&T direct bill is easy, call 1 800 222-0300. For the deaf and hard of hearing, the TTY phone number is 1-800-855-2880.

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How can I remove the Bill Statement Fee from my bill?

Two other billing options do not charge a Bill Statement Fee. You can either sign up to receive your bill from AT&T in the mail by calling 1 800 222-0300 or by signing up for AT&T Online Billing.

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What is a Monthly Recurring Charge?

A Monthly Recurring Charge is normally associated with an AT&T calling plan. It is a set amount that is billed every month.

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What is the Usage Minimum and how does it affect my bill?

The Usage Minimum is based on usage and is not a monthly fee. If you spend less than the minimum in a given month in qualifying AT&T calls, your account will be charged the difference between what you use and the minimum. Qualifying calls include domestic and international direct-dialed AT&T Long Distance, AT&T Local Toll, AT&T Calling Card calls, operator handled calls, and Directory Assistance. Taxes and the Universal Connectivity Charge are excluded from the minimum usage calculation. You can obtain additional details about this charge by clicking here.

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What is the In-State Connection Fee?

You pay an In-State Connection Fee to cover the costs AT&T is charged by your local phone company to provide you access to local phone lines. This charge does not apply if you have AT&T Local Service with us.

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What is a Universal Connectivity Charge?

The Federal Communications Commission (FCC) requires AT&T and other local and long distance phone companies to pay into the Universal Service Fund. This fund helps provide affordable phone service and gives schools, libraries, and rural healthcare providers access to the Internet. AT&T is recovering its costs for the required payments into this fund through a separate charge on each residential customer's bill. This charge is called the Universal Connectivity Charge. Click here for additional details.

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What is the Federal Tax Rate I'm being charged?

The Federal Tax Rate is 3% on applicable charges.

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What is a Service Restoral Fee?

A Service Restoral Fee may be applied if your AT&T Service is restored after being suspended or restricted due to non-payment or if your account becomes delinquent after being restricted for other reasons. This fee varies depending on the type of service you have and does not apply to accounts with balances of less than $10.00.

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What is a Mobile Termination Charge?

Many telecommunications companies outside the U.S. impose substantial fees to complete telephone calls to mobile phones (for example a cell phone) and other wireless devices. To recover these fees, AT&T adds a mobile termination charge to calls completed to wireless devices in the affected countries. The charge amount varies by country and applies to all calls that are placed to a wireless device. Click here for more information.

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What are Taxes and surcharges?

Taxes and surcharges such as Federal and State Tax are set by government agencies and appear in both the local and long distance sections of your bill. Other taxes include Municipality and County taxes.

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What is Local Number Portability?

Local Number Portability (LNP) allows a customer to retain their current Local telephone number when switching their Local Service Provider (LSP). AT&T has decided to flow through a monthly service charge to its customers to compensate for charges assessed to AT&T by Independent Local Exchange Companies (ILEC). The cost to provide LNP is an industry wide service charge and will apply even if a customer does not plan on retaining the same telephone number in the event of a carrier change. This charge applies only if you have AT&T Local Service with us.

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What is the Emergency 911 Charge?

The Emergency 911 Charge allows recovery of some of the costs associated with providing Emergency 911 service.

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What is the Telecom Relay Service Fund?

The Telecom Relay Service Fund provides relay service for Special Needs customers.

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What is the Subscriber Line Charge?

The Subscriber Line Charge is an FCC-approved, flat rate monthly charge paid by consumers to their Local Telephone Company so that the Local Telephone Company can recover the costs associated with connecting customers to the network which are not recovered in Local rates. AT&T bills refer to it as the Subscriber Line Charge. On California bills, this charge is called the Network Access for Interstate Calling Charge. This charge applies only if you have AT&T Local Service with us. This is not a government charge or tax.

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Why am I being charged for calls by a company other than AT&T on my bill?

The charges (either Collect, Credit Card and Third Party Billed calls) only appear in this new section of your bill when calls are made over another company's network. Previously these charges were listed under various sections of your AT&T Bill. As a service to you, our customer, we have improved our bill format to insure that other companies' charges are clearly identified and separated from AT&T charges. If you have additional questions about these charges, please contact the company that was used to place these calls. Their phone number is listed on your bill in the section in which these charges appear.

When you use 1 800 CALL ATT® for Collect Calls, Credit Card and Third Party Billed calls, you can avoid seeing charges from a company other than AT&T on your bill. This will ensure you are on the AT&T Network and billed through AT&T.

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